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TERMS AND CONDITIONS
Credit card
payments
Credit card details are kept confidential and secure.
Please note that charges for export orders
may vary by a tiny
amount up or down as the actual charges
are made in
Australian Dollars at the
published daily exchange rate.
Due
to currency fluctuations this rate may differ
from the
rate your credit card supplier uses to convert the charges
back to US$
, Euros or Yen for example.
Delivery
Details
All orders are
shipped from
Greenpet in Qld
Australia using Australia Post. We do our best to ensure all
orders are shipped within
24
hours (excluding weekends
and
public holidays) unless
goods are temporarily out of stock
in which case we
will
endevour to
contact you to notify of the delay. We can not
guarantee that all orders will be sent out within
24hours but do our best to ensure they are shipped
promptly. Insurance is available on request if preferred.
Returns / Faulty
goods
We can accept returns if you have ordered an incorrect
product. Please return the item in (NEW condition) within 21 days of date of
purchase and we will refund in full. If an item is faulty or arrives damaged,
then please notify us within 7 days of date of invoice. We offer exchange or
refund on damaged or faulty items.
Price Changes
All
prices listed on
the Site are subject to change without
notice. Greenpet will need to modify
prices from time
to time and will
not honor lower prices previously posted on
the Site.
Limitation of
Liability
Greenpet Pty Ltd shall not be
liable for any special
or
consequential damages that
result from the use of, or the
inability to use,
the
materials on
this site or the performance of the products.
Veterinary
Advice
The product recommendations,
pet
health care advice, and
other
information provided on the
Site (Site Content) are not to
be construed as
veterinary
advice
and are not meant to be a substitute for a consultation with a
certified veterinarian. The Site Content is provided
"as is" to assist you,
but should
not be relied
upon to
make important
health care decisions for your animals. If your animal is ill,
you should take it to a certified veterinarian for an
examination and
diagnosis.
Typographical
Errors
In
the event that a product sold on
the Site is
mistakenly listed at an incorrect price,
Greenpet reserves the right to refuse
or cancel any orders
placed for such
product listed at the incorrect price.
Greenpet
reserves the right to refuse or cancel any such
orders
whether or not
the order has been confirmed and
your credit card charged. If your credit card
has already
been charged for the
purchase and your order is cancelled, Greenpet
shall issue
a credit to your credit card account in the
amount of the
incorrect
price.
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